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Terms and Conditions for Professional Services

Effective Date: October 9th, 2024

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1. Agreement to Terms
By engaging Crafted by Torres for professional services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.

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2. Services Provided
Crafted by Torres offers a variety of professional services, including but not limited to:

  • Tax Preparation Services

  • Resume Writing Services

  • Cover Letter Services

  • Presentation Design and Consultation

  • Freelance Design Services

  • Advertisement Creation

  • Social Media Management

  • Consultation Services

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3. Client Responsibilities
You agree to provide accurate and complete information necessary for the execution of the services. This includes any relevant documentation and timely responses to requests for information. You are responsible for reviewing and approving the deliverables provided by Crafted by Torres.

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4. Fees and Payment

  • Fees for our services are outlined in our service listings and may be subject to change.

  • Payment is due prior to the delivery of any final documents or completion of services, unless otherwise agreed upon in writing.

  • Accepted payment methods include [insert payment methods, e.g., credit card, PayPal, etc.].

  • Additional fees may apply for rush services or any extra work outside the scope of the original agreement.

 

5. Confidentiality
Crafted by Torres is committed to maintaining the confidentiality of your information. Your personal and business information will not be shared with third parties without your consent, except as required by law.

 

6. Quality of Service
While we strive to provide high-quality professional services, Crafted by Torres does not guarantee specific outcomes or results. The effectiveness of our services depends on the accuracy and completeness of the information provided by you.

 

7. Limitation of Liability
In no event shall Crafted by Torres be liable for any indirect, incidental, or consequential damages arising out of or related to the services provided. Our liability shall be limited to the amount paid for the services rendered.

 

8. Amendment of Terms
Crafted by Torres reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services will constitute acceptance of the new terms.

 

9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert applicable state or jurisdiction].

 

10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:

 

craftedbytorres@gmail.com

Refund Policy

Effective Date: October 9th, 2024

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At Crafted by Torres, we strive to provide high-quality professional services tailored to meet your needs. However, we understand that circumstances may arise that require a refund. Please read our refund policy carefully.

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1. General Refund Conditions
Refunds may be considered under the following circumstances:

  • Services were not delivered as agreed upon or were of unsatisfactory quality.

  • The client has provided notice of cancellation within the specified timeframe.

 

2. Tax Preparation Services

  • Simple Tax Return Preparation: If the client is dissatisfied with the preparation service and requests a refund before the tax return is filed, a full refund will be issued.

  • Moderate and Complex Tax Return Preparation: Refund requests must be submitted within 24 hours of the initial consultation. After this period, no refunds will be provided, as significant work may have been undertaken to complete your return.

 

3. Resume and Cover Letter Services

  • Refunds for Resume and Cover Letter Services: If you are not satisfied with the final product, please notify us within 7 days of delivery. We will work with you to address your concerns. If a satisfactory resolution cannot be reached, a partial refund may be issued at our discretion.

 

4. Presentation Design and Consultation

  • Refunds for presentation design services are not available once the initial draft has been delivered. However, if there are issues with the quality or adherence to your requirements, please contact us within 7 days, and we will address the issues.

 

5. Freelance Design Services

  • A refund may be requested for design services if the initial concepts do not meet your specified requirements. You must notify us within 7 days of receiving the initial drafts.

 

6. Additional Services

  • For all other services, including tax consulting and social media management, please reach out within 7 days of service delivery to discuss any issues. We will make every effort to resolve concerns, but refunds may not be guaranteed.

 

7. Refund Process
To request a refund, please follow these steps:

  1. Contact us via email at [Your Email Address] or call [Your Phone Number].

  2. Provide your order number, the service provided, and the reason for your request.

  3. Our team will review your request and respond within 3 business days.

 

8. Changes to the Refund Policy
Crafted by Torres reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

 

9. Contact Information
For any questions or concerns regarding our refund policy, please contact us at:

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craftedbytorres@gmail.com

Privacy Policy

Effective Date: October 9th, 2024

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At Crafted by Torres (referred to as "we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, mailing address, payment information, and any other personal information you provide when you engage our services (e.g., tax preparation, resume services, etc.).

  • Non-Personal Information: We may collect non-identifying information such as browser type, device type, IP address, and website usage data through cookies or other tracking technologies.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide the services you have requested, including tax preparation, business consultations, or other professional services.

  • To communicate with you, including sending confirmations, invoices, and updates about our services.

  • To improve our website, products, and services based on your feedback and interactions.

  • To comply with legal obligations, such as tax reporting and fraud prevention.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors or email platforms).

  • For Legal Compliance: We may disclose your information when required by law, to respond to legal processes, or to protect our rights, privacy, safety, or property.

 

4. Data Security

We take the security of your personal information seriously. We implement appropriate physical, electronic, and administrative measures to safeguard your data against unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we have collected about you.

  • Correction: You can request that we correct or update any inaccuracies in your personal data.

  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at [Insert Contact Information].

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

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8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be updated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

craftedbytorres@gmail.com

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